Last Updated: 25th of January, 2026
Introduction
This website is owned and operated by Jodie Casbolt and will be referred to as “We”, “our” and “us” in this Privacy Policy. By using this site, you agree to the to the Privacy Policy of this website (https://www.jodiecasbolt.com.au), which is set out on this website page.The Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.
We value protecting your privacy and in doing so follow current Australian best practice guidelines and the spirit and intent of the Privacy Act 1988 to ensure your privacy is protected. Whilst all reasonable measures have been taken to ensure your safety and privacy. You are advised that there are inherent risks in transmitting information across the internet.
We reserve the right, at our discretion, to modify or remove portions of this Private Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party web sites that may be linked to the website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. We are committed to protecting your privacy and handling your personal information in a respectful and transparent manner. This Privacy Policy explains how personal information is collected, used, stored, and disclosed in connection with our mediumship services, in accordance with the Australian Privacy Principles.
Personal Information Collected
When you use this website or book a service, I may collect personal information including your name, email address and/or phone number, appointment and booking details, information you voluntarily share before or during a session, website communications such as enquiry forms or emails. You may choose how much information you provide. Sensitive personal information is only collected if you voluntarily disclose it in connection with a session. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws of Australia.
Purpose of Collection
Personal information that visitors submit to our site is used only for the purpose of providing and managing mediumship services, scheduling and/or confirming appointments, responding to enquires or communications, maintaining accurate business records. Your information in not used for marketing purposes without your consent and is never sold or shared with unrelated third parties.
Confidentiality
All sessions are treated as private and confidential. Information shared during a mediumship session will not be disclosed to others except: with your consent, where required or authorised law, if there is a serious and immediate threat to the health or safety of any person. If you have left comments, you can request to receive an exported file of the personal data we hold, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we obliged to keep for administrative, legal, or security purposes.
Disclosure
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
Storage and Security
We strive to ensure the security, integrity and privacy personal information submitted, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be totally secure.
However, reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, or disclosure. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. information maybe stored electronically or in written form and is retained only for as long as necessary or service delivery or legal obligations.
Cookies and Tracking Technologies
We may use Cookies to enhance website functionality, analyse site traffic, remember your preferences. Cookies, which are industry standard and are used by most websites. They allow us to customise the website to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature.
Access and Correction to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Links to other sites
This website may use third-party service providers for online booking, payment processing, website hosting or email communication. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.
Changes to this Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on this website.
Problems or questions
If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint , please contact us.
Jodie Casbolt
jodie@jodiecasbolt.com.au
Victoria, Australia.
